Last updated: 3 July 2026 (V2)

KAD Fitness ("we," "us," "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how your personal information is collected, used, stored, and disclosed when you engage with our services, website, and platforms.

1. What Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Billing and payment details (processed securely via Stripe)

  • Address (if required for billing or legal purposes)

  • Health and training-related information you provide during onboarding or coaching

  • Account information from third-party platforms (e.g. Everfit)

  • Communication history (emails, messages, enquiries)

  • Website usage data and analytics (including cookies)

  • We collect this information when you:

  • Complete checkout or purchase a service

  • Submit an enquiry or contact form

  • Sign up to mailing lists or marketing communications

  • Create an account via Everfit or associated platforms

  • Communicate with us via email or social media

2. How We Use Your Information

We use your personal information to:

  • Deliver coaching, training programs, and membership services

  • Process payments and manage subscriptions

  • Set up and manage your Everfit account

  • Communicate with you regarding your services or enquiries

  • Send service updates, important information, and marketing communications (where consent is provided)

  • Improve our services, systems, and client experience

  • Comply with legal and regulatory obligations

3. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where required to operate our business, including:

  • Stripe (payment processing)

  • Everfit (training and coaching platform)

  • MailerLite (email marketing and automation)

  • Zoho Books (accounting and invoicing)

  • Website hosting, analytics, and IT service providers

  • Professional advisors such as accountants or legal representatives

Some of these third-party providers may store or process data outside Australia. We take reasonable steps to ensure your information is handled securely and in accordance with applicable privacy laws.

We do not sell, rent, or trade your personal information.

We may also disclose information if required or authorised by law, or where necessary to protect our rights, safety, or property.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it, unless we are required to retain it for legal, accounting, or operational purposes.

5. Access and Correction

You may request access to the personal information we hold about you at any time.

You may also request corrections if you believe your information is inaccurate, incomplete, or out of date.

To make a request, please contact us using the details below.

6. Marketing Communications

We may send you marketing communications relating to our services, updates, or offers.

You can opt out at any time by using the unsubscribe link in emails or contacting us directly.

7. Cookies and Website Tracking

Our website may use cookies and tracking tools to improve user experience and understand website performance.

This data is generally not used to personally identify you.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

10. Overseas Disclosure

Some of our third-party providers may store or process data outside Australia. By using our services, you acknowledge and consent to this where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your information is handled, you can contact us at:

KAD Fitness
Email: hello@kadfitness.com.au

KAD Fitness Privacy Policy